Privacy Policy

Last updated: July 14, 2026

Desde Shop ("we," "us," or "our") operates desdeshop.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our Site, you agree to the terms of this policy.

Information We Collect

When you shop with us or interact with our Site, we may collect:

Contact and order information: name, email address, shipping/billing address, and phone number.
Payment information: your payment details are collected and processed securely by our payment processor (Shopify Payments). We do not store your full card information on our servers.
Browsing and device information: IP address, browser type, device type, pages visited, and other data collected automatically through cookies and similar technologies.
Marketing preferences: your email subscription status and communication preferences.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and customer service.
Communicate with you about your orders, account, and (if you've opted in) promotions, product updates, and news. You can unsubscribe from marketing emails at any time using the link in each email or by contacting us.
Maintain and improve our Site, including analyzing site traffic and user behavior.
Detect and prevent fraud and keep our Site secure.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information. In the event of a data breach that affects your personal information, we will notify you in compliance with applicable laws. If you suspect any unauthorized access to or leak of your personal information, please contact us immediately.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service providers who help us operate our business, such as our payment processor (Shopify Payments), shipping carriers, and email/marketing platforms, solely to perform services on our behalf.
Analytics and advertising partners, including Google Analytics and the Meta (Facebook/Instagram) Pixel, which help us understand site traffic and show you more relevant ads. These tools may collect information about your browsing activity through cookies. See "Cookies & Tracking" below for more detail.
Legal authorities, if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Desde Shop, our customers, or others.

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

Cookies & Tracking

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to understand how visitors use our Site and to deliver more relevant advertising on other websites. Depending on your location, this activity may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

If you visit our Site with a Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of this activity where applicable. You can also manage cookie preferences through your browser settings.

Your Privacy Rights (California and Other U.S. State Residents)

Depending on where you live, you may have the right to:

Know what personal information we collect, use, and share.
Request access to or a copy of your personal information.
Request correction or deletion of your personal information.
Opt out of the sharing of your personal information for targeted advertising, as described above.

To exercise any of these rights, contact us at desde.shop.sf@gmail.com. We will not discriminate against you for exercising your privacy rights.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your account and associated data, contact us at the email below.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised "Last updated" date.